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POSTED ON
Jul 06, 2020

CCNNZ Newsletter - July 2020

This month's newsletter features:

  • THE 10th CCNNZ NATIONAL AWARDS 2020 ARE OPEN!!
  • AGM

Click here to see the full Newsletter

   
POSTED ON
Jun 19, 2020

CCNNZ Newsletter - June 2020

This month's newsletter features:

  • Webinar with Asssurity/CCNNZ : Thursday 25th June, 2-3pm
  • CCNNZ Annual General Meeting: Thursday 16th July  
  • Are you looking for passionate and dedicated contact centre agents? 
  • CCNNZ sponsored by MSD and assisted by our partners LearningPlanet and Phone Plus Contact Centre Online Training Course.
  • 3 Soft Skills to Master
  • Opportunity to Sponsor a CCNNZ Award
  • Enghouse Blog 'Challenges and Benefits from Lockdown and After: How Managers are Adapting to a Remote Contact Centre' 
  • Please note our new contact details:phone: 0508 22 66 99 website: www.ccnnz.org.nz

Click here to see the full Newsletter

   
POSTED ON
Jun 03, 2020

CCNNZ Newsletter - May 2020

This month's newsletter features:

  • AGM 16 July
  • Assurity Consulting and Automation Anywhere Webinar 25 June
  • CCNNZ Awards - Sponsorship
  • MSD Online Training
  • Enghouse Interactive Checklist ebook: Remote Working for the Contact Centre 
  • New contact details
Click here to see the full Newsletter
   
POSTED ON
May 11, 2020

CCNNZ Newsletter - May 2020

This month's newsletter features:

  • PLEASE NOTE OUR NEW CONTACT DETAILS
  • MSD CCNNZ Training Courses
  • Enghouse Interactive & CCNNZ Webinar Wednesday 13 May
  • Visit our Events Page for Upcoming Webinars and more.... 
  • Skills article: Why flexible working is the way of the future
  • CCNNZ Annual General Meeting - Tuesday 30th June, 2020

Click here to see the full Newsletter

   
POSTED ON
May 01, 2020

CCNNZ Newsletter - April 2020

This month's newsletter features:

  • CCNNZ Annual Conference and Awards announcement
  • MSD/CCNNZ Online Virtual Training Course
  • Enghouse/CCNNZ Webinar 13 May
  • CCNNZ Annual General Meeting 30th June, 2020

Click here to see the full Newsletter

   
POSTED ON
Apr 16, 2020

CCNNZ Newsletter - April 2020

This month's newsletter features:

  • Annual General Meeting - CCNNZ
  • LearningPlanet webinar - 21st April
  • Skills - Becoming a Mindful Manager
  • FLINT CxObytes - Fri April 17th 
  • Enghouse Interactive - Free offer

Click here to see the full Newsletter

   
POSTED ON
Mar 30, 2020

CCNNZ Newsletter - March 2020

This month's newsletter features:

  • Contact Centre Placement Programme Correction
  • Online Articles

Click here to see the full Newsletter

   
POSTED ON
Mar 27, 2020

CCNNZ Newsletter - March 2020

This month's newsletter features:

  • Special General Meeting Announcement - CCNNZ
  • Contact Centre Placement Programme
  • Skills - Here’s how to get your employees to perform better
  • Online Articles - tips 
  • Enghouse Interactive - Cloud solutions 

Click here to see the full Newsletter

   
POSTED ON
Feb 11, 2020

CCiNZ Newsletter - February 2020

This month's newsletter features:

  • CCiNZ/CRM 'Winners Showcasing' Lunches
  • Skills article - The First Few Months and What Employers Are Looking For
  • WANT TO SHARE YOUR STORY?
  • Enghouse Interactive article
  • FRIDAY 18TH SEPTEMBER 2020 CCINZ CONFERENCE & CCiNZ/CRM ANNUAL AWARDS

Click here to see the full Newsletter

   
POSTED ON
Jan 31, 2020

CCiNZ Newsletter - January 2020

This month's newsletter features:

  • CCiNZ/CRM 'Winners Showcasing' Lunches
  • SAVE THE DATE! FRIDAY 18TH SEPTEMBER 2020
  • Highlights video of the 2019 CCiNZ/CRM Awards 
  • LearningPlanet - 3 great workshops 
  • WE WANT TO HEAR YOUR STORIES!

Click here to see the full Newsletter

   
POSTED ON
Dec 17, 2019

CCiNZ Newsletter - December 2019

This month's newsletter features:

  • Merry Christmas from CCiNZ and our Sponsors
  • CCiNZ/CRM Consulting 'Winners Showcasing' Lunch,Thursday 20th February, 12-2pm Hilton Auckland
  • LearningPlanet: Activities Workshops: Auckland & Wellington
                              Leadership Essentials: Auckland & Wellington
                              LEGO Serious Play for Leaders: Auckland

 

Click here to see the full Newsletter

   
POSTED ON
Nov 29, 2019

CCiNZ Newsletter - November 2019

This month's newsletter features:

  • Xmas Parties:

Auckland: Thursday 5th December 

Wellington: Thursday 5th December 

Christchurch: Thursday 12th December

Click here to see the full Newsletter

   
POSTED ON
Nov 19, 2019

CCiNZ Newsletter - November 2019

This month's newsletter features:

  • CCiNZ Xmas Parties
  • TUANZ/FLINT Event, 26 November 2019
  • Skills article: Baby Boomers vs the Young Guns. Have you got the recipe right?
  • Enghouse Interactive: Microsoft Teams video

Click here to see the full Newsletter

   
POSTED ON
Oct 29, 2019

CCiNZ Newsletter - September 2019

This month's newsletter features:

  • Feedback - We want to hear from you.....
  • Skills article
  • Enghouse Interactive Article 
  • TUANZ/FLINT Event  26/11/19

Click here to see the full Newsletter

   
POSTED ON
Sep 24, 2019

CCiNZ Monthly Newsletter - September 2019

This month's newsletter features:

  • Our 2019 National Contact Centre Award Winners!

Click here to see the full Newsletter

   
POSTED ON
Sep 11, 2019

CCiNZ Newsletter - September 2019

This month's newsletter features:

  • CCiNZ 10th Anniversary Conference - introducing the CC Panel
  • CCiNZ National Awards

Click here to see the full Newsletter

   
POSTED ON
Aug 27, 2019

CCiNZ Newsletter - August 2019

This month's newsletter features:

  • CCiNZ 10th anniversary Conference, Exhibitors & Awards
  • Exhibitor and Award Sponsorship opportunities
  • Skills article
  • Enghouse Interactive article
  • Welcome to our new members

Click here to see the full Newsletter

   
POSTED ON
Aug 15, 2019

CCiNZ Events Newsletter - August 2019

This month's newsletter features:

  • Our Conference Exhibitors
  • Time to get energised with LearningPlanet

Click here to see the full Newsletter

   
POSTED ON
Jul 30, 2019

CCiNZ Newsletter Awards Finalists Announcement - July 2019

This month's newsletter features:

  • Our 2019 Awards Finalists!

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POSTED ON
Jul 24, 2019

CCiNZ Monthly Newsletter - July 2019

This month's newsletter features:

  • CCiNZ 2019 Conference
  • A video from last years Awards ceremony, set in the groovy 1970's.
  • Skills: Let's talk about our feelings
  • CCiNZ Contact Centre Award finalists announced this Friday 26th July
  • Enghouse: Are Robots Taking Over Contact Centres?
  • A very warm welcome to our newest member
  • CCiNZ Bank Account

Click here to see the full Newsletter

   
POSTED ON
Jul 08, 2019

CCiNZ Events Newsletter - July 2019

This month's newsletter features:

  • The CCiNZ Conference & Awards

Click here to see the full Newsletter

   
POSTED ON
Jun 25, 2019

CCiNZ Newsletter - June 2019

This month's newsletter features:

  •  A Welcome from our new Chairperson, Julie Valencia 
  • CCiNZ Conference AI Forum & Exhibitors
  • Rising Through the Ranks at Mercury
  • CLOUD CONTACT CENTRE?
  • CCiNZ Membership Renewals

Click here to see the full Newsletter

   
POSTED ON
Jun 10, 2019

CCiNZ Newsletter - June 2019

This months newsletter features:

  • Annual General Meeting Results & Welcome to our new Chairperson, Julie Valencia
  • CCiNZ Conference Register by the end of June to go into a draw to WIN MORNING TEA FOR YOUR TEAM! 
  • CCiNZ 2019 Annual National Awards Registrations close Friday 28th June.
  • CCiNZ Membership Renewals 

Click here to see the full Newsletter

   
POSTED ON
May 24, 2019

CCiNZ Newsletter - May 2019

This months newsletter features:

  • Annual General Meeting, Thursday 6th June 2019
  • LearningPlanet Activities Workshop Christchurch, 12th June
  • Conference EARLYBIRD SPECIAL OFFER
  • The CCiNZ 2019 Annual National Awards are OPEN
  • What's your Cultural Intelligence? article from Skills 
  • Enghouse Interative Webinar: The Pros & Cons of Contact Centre in the Cloud
  • A Warm Welcome to our Newest Member:Turners Group Limited

Click here  to see the full Newsletter

   
POSTED ON
May 08, 2019

CCiNZ Newsletter - May 2019

This months newsletter features:

  • The CCiNZ Annual National Awards are OFFICIALLY OPEN!!
  • See some of our 2019
  • 10th Anniversary Conference Speakers 
  • Get your Conference Tickets 
  • Conference Exhibitor & Awards Sponsor Pack AVAILABLE NOW
  • CCiNZ AGM - Thursday 6th June
Click here to see the full Newsletter
   
POSTED ON
Apr 23, 2019

CCiNZ Newsletter - April 2019

This months newsletter features:

  • Don't miss our 201th Anniversary Conference
  • Skills hope you and your teams enjoyed a safe and happy Easter break 
  • Don't forget to check out our website for:
    Events
    Situations Vacant
    Latest News
    Our Mentor Programme
  • Enghouse Interactive: On Demand Webinar with Call Centre Helper
  • CCiNZ AGM - Thursday 6th June - full details will be available soon 

Click here to see the full Newsletter

   
POSTED ON
Apr 10, 2019

CCiNZ Event Newsletter - April 2019

This months newsletter features:

  • 2019 10th Anniversary Conference - Friday 20th September, SKYCITY Convention Centre
  • Showcasing our Award Winners Events
  • Speed Networking Event - Wednesday 10th April, Auckland 
  • CCiNZ Annual General Meeting 2019 - Thursday 6th June

Click here to see the full Newsletter

   
POSTED ON
Mar 25, 2019

CCiNZ Newsletter - March 2019

This months newsletter features:

  • Upcoming Events
  • CCiNZ Conference date:Friday 20th September
  • Introducing our new CCiNZ Committee members
  • Skills Article: Recaping the rewards of diverse workforce 
  • A warm welcome to our new members
  • Enghouse Interactive Article: ContactBabel’s latest “Inner Circle Guide to AI, Chatbots & Machine Learning" report

Click here to see the full Newsletter

   
POSTED ON
Mar 13, 2019

CCiNZ Events Newsletter - March 2019

This months newsletter features:

  • CCiNZ Customer Crisis Management Event
  • Thursday, 28th March - Wellington
  • Showcasing our Award Winners Events:
    Wellington:      Wednesday 10th April, 5pm at Madison Offices
    Christchurch:  Thursday 11th April, 4:30pm at Christchurch City Council Offices
    Auckland:        Wednesday 17th April, 5pm at SKY TV
  • Madison Speed Networking Event
  • CCiNZ Annual General Meeting 2019 Thursday 6th June  
Click here to see the full Newsletter
   
POSTED ON
Feb 25, 2019

CCiNZ Newsletter - February 2019

This months newsletter features:

  • 10th Anniversary Conference Keynote Speaker
  • Skills Article:  Attract, engage and lead a workforce that other organisations will envy
  • Enghouse Video
  • A welcome to or new Members

Click here to see the full Newsletter

   
POSTED ON
Jan 29, 2019

CCiNZ Newsletter - January 019

This months newsletter features:

  • Happy New Year
  • Madison blog
  • CCINZ Conference date

Click here to see the full Newsletter

   
POSTED ON
Dec 19, 2018

CCiNZ Newsletter - December 2018

This months newsletter features:

  • Productivity is About Changing Habits
  • Mental Health Advice from a self confessed unqualified individual
  • Merry Xmas from the CCiNZ Team & our Sponsors

Click here to see the full Newsletter

   
POSTED ON
Nov 30, 2018

CCiNZ Newsletter - November 2018

This months newsletter features:

  • CX Decisions Makers Guide
  • Blog from Madison
  • Welcome to our newest Members
  • 2018 Xmas Parties

Click here to see the full Newsletter

   
POSTED ON
Oct 29, 2018

CCiNZ Events Newsletter - 26 October 2018

This months newsletter features:

  • Sennheiser SDW 5016 Release  
  • Is It Time to Get Web Chat? Wednesday 31 October, 2pm NZDT 
  • Value of Qualifications
  • Artificial Intelligence in NZ - What time are the robots taking over?
  • Changing conversations with your Execs
  • And a second event with Connections.......Customer Service vs Customer Experience – why does the difference matter?
  • Learning Planet Training Activities Workshops 
  • Annual Xmas Gathering 
Click here to view full Newsletter
   
POSTED ON
Oct 09, 2018

CCiNZ Newsletter - October 2018

This months newsletter features:

  • CCiNZ 2018 Annual Conference
  • Congratulations to our 2018 Award Winners!
  • A word from our Exhibitor - Fiji Trade Commission Australia & NZ
  • Future of Work, with a focus on career pathways.
  • Mentor Programme Applications Now Open!
  • Is it time to get Web Chat yet?
  • UPCOMING EVENTS REGISTER NOW! 
Click here to view full Newsletter
   
POSTED ON
Sep 03, 2018

CCiNZ Newsletter - September 2018

This months newsletter features:

  • CCiNZ 2018 NATIONAL CONFERENCE - ONLY 30 Tickets left 
  • FULL AGENDA
  • CHECK OUT OUR AWARDS FINALISTS
  • CONFERENCE EXHIBITOR STAND - 1 left!
  • WELCOME TO OUR NEW MEMBERS

Click here to view full Newsletter

   
POSTED ON
Aug 01, 2018

CCiNZ Newsletter - July 2018

This months newsletter features:

  • Congratulations to our 2018 CCiNZ Finalists
  • CCiNZ AWARDS EVENING
  • CCiNZ 2018 NATIONAL CONFERENCE - 7 weeks to go! Have you got your ticket?
  • Check out our line up of amazing Speakers! Eileen Oliver-Free of The Skills Group and Industrial/Organisational Psychologist Marija Potter
  • CONFERENCE EXHIBITOR STAND - 1 left!! 
  • ABSOLUTELY POSITIVELY WELLINGTON Event Thursday 2nd August
Click here to view full Newsletter
   
POSTED ON
Jul 24, 2018

CCiNZ Newsletter - 24 July 2018

This months newsletter features:

  • NZ Contact Centre Benchmarking Whitepaper 2018 Events, Hamilton & Tauranga
  • CCiNZ 2018 NATIONAL CONFERENCE - 8 weeks to go! Have you got your ticket?
  • CONFERENCE EXHIBITOR STAND - 1 left!! 
  • EARLIER CCiNZ AWARDS FINALISTS ANNOUNCEMENT
  • ABSOLUTELY POSITIVELY WELLINGTON EVENT, August
Click here to view full Newsletter
   
POSTED ON
Jun 11, 2018

CCiNZ Newsletter - June 2018

This months newsletter features:

  • CCiNZ AGM Results 
  • A note from our new Co-Chairs....
  • Membership Renewals
  • Conference tickets are selling fast
  • CCiNZ Awards
  • Upcoming Events
Click here to view full Newsletter
   
POSTED ON
May 28, 2018

CCiNZ Newsletter - 28 May 2018

This newsletter features:

CCiNZ AGM: Committee Elections - Candidate Profiles and Voting Form

Click here to view full Newsletter

   

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